Refund Policy

Refund policy
Michael Vincent Academy, Inc. (MVA) COURSE REFUND POLICY

You have three (3) days from the date of purchase of online courses to examine the course and
materials. If you are not entirely satisfied, you may request a refund and the request will be
reviewed by MVA.

If a refund is approved, only the portion of the course pertaining to online instruction and/or
in-house training will be refunded. Any physical materials, (such as make-up kits) will not be
refunded and the value of the materials will be deducted from any approved refund amount.

Partial refunds are not available. If a course has started, you may apply for an extension and/or
a hiatus for up to one (1) year.

Refunds are not available for any reason that may be deemed to be Force Majeure (eg: Covid-19). In
any such instance, training will be either delayed or for in-house courses, an alternative online
course will be offered.

Michael Vincent Academy (MVA) MAKEUP KIT POLICY

SECTION 1 – SUBSTITUTIONS

Crown Brush (Manufacturer) and MVA (Seller) reserve the right to make substitutions to the makeup
kit contents if needed. Should a kit item need to be substituted, it will be substituted with
item(s) of equal quality and value.

SECTION 2 – REPLACEMENT POLICY

Crown Brush (Manufacturer) warrants to the original Purchaser that new products will be free from
defects in material and workmanship for a period of two (2) days from date shipment is received.
Replacement products will be new.

Crown Brush (Manufacturer) and MVA (Seller) obligations under this warranty are limited to
replacement of products that are determined by Manufacturer to be defective. This warranty does not
include normal wear. Purchaser shall not use any product that is considered to be defective without
first notifying the Manufacturer in writing of their intent to do so. Any such use
of the product will be at the Purchaser’s sole risk and liability.

Crown Brush (Manufacturer) and MVA (Seller) make no other warranty or representation of any kind,
express or implied, and all implied warranties of merchantability and fitness for a particular
purpose with respect to the product are disclaimed.

SECTION 3 – REFUNDS
The makeup kit and any/all associated fees paid are “non-refundable”.